Return Policy

Merchandise must be returned with freight prepaid. Shortages and damage must be reported within 10 days of invoice date in order to obtain a refund. Refused or unwanted orders are required to pay a 15% restocking fee, plus shipping. All shipping is FOB, including returns. All returns must have an authorization name or number displayed on the returned box in order to recover credit.

Privacy Policy

At SandSupply, we do not use any of the credit card information except as needed to complete the transaction. We do, however, reserve the right to store personal information such as name, address, etc. for our own use, including but not limited to: email response to order, warranty information, and information for any in-house use, such as statistics.

 Warranty Information

Most products have a manufactures warranty; however at SandSupply we want you to be satisfied. Contact us at productinfo@sandsupply.com  describe your problem and concern and we will do our best to make you happy. Due to the extreme nature of this sport and different mounting applications (make sure your mount your flag where it won’t come in contact with anything such as exhaust systems or even the rider), broken fiberglass rods do not fall under warranty.

Limitations of remedies and liability: If the product is proven to be defective, the exclusive remedy at SandSupply’s option shall be to repair or replace the defective product.

SandSupply shall not otherwise be liable for loss or damages, whether direct, indirect, special, incidental, or consequential; regardless of legal theory asserted, including negligence, warranty, or strict liability. Buying from SandSupply or its representatives constitutes acceptance of the terms of liability.